The listed rates are per person or suite including all Royal services, as well as all taxes except local tax.
For lodging only including breakfast we deduct € 20,– per person per day from the daily rate. A € 20,– refund will be granted for meal cancellations made before 11.00 a.m. (later meal cancellations cannot be reimbursed).
Facilities and room outlines may differ from pictures. We take note of room requests but cannot give you a definite promise.
We shall confirm your reservation after receiving a deposit of 40 % of the total charge by bank transfer or credit card payment (please provide us with the credit card number and the expiration date). Deposits shall be retained as cancellation fees unless cancellation has been effected within the allotted period. In case of cancellation and reimbursement of the deposit payment, we charge a handling fee of € 25,–.
The Austrian hotel contract conditions from the specialist association for accommodation providers apply upon confirmation of reservation. This also applies to cancellations. We recommend to obtain a travel insurance. In the event of early departure, the full reservation amount less € 40,– per person and day is charged.
We recommend the completion of insurance and will gladly send you further information and documents.
The hotel-owned garage guarantees highest comfort. It is directly connected to the two panorama elevators in the main building and the elevators in the west and south wing.
Rooms may be occupied after 04.00 p.m. and must be vacated before 11.00 a.m. on the day of departure. In the case of delayed arrivals or early departures we charge the daily rate minus € 40,–.
We charge 50 % of the daily rate until 06.00 p.m. After 06.00 p.m., you will be charged for a full day.
Kindly note that we do not accept pets. Should you arrive with a pet, we do not admit you to your room.
We accept cash and the following credit cards: VISA, AMERICAN EXPRESS, MASTERCARD, DINERS CLUB, and EC Cards.
You may store your ski equipment with us until next winter. Prices: Skis & ski sticks, € 40,–. Ski boots, € 35,–. Complete set, € 70,–.
Dinner is a festive occasion, and we kindly ask you to dress smart casual. For the gala dinner on Sundays, we ask gentlemen to wear a suit jacket and a tie.
To fix a table reservation in one of our gourmet restaurants "Paznaunerstube" and "Heimatbühne", we kindly ask you for your credit card details (credit card number and expiration date). In case of a "No-Show", we will charge € 100,– per person. You can cancel the table free of charge until 5 hours before your visit.