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Information about your stay in Ischgl

Included royal services:

Discounts and Rates:

For Bed & Breakfast, we deduct € 20 per person and day from the daily rate. A € 20 refund will be granted for meal cancellations announced before 11 a.m. (please note that meal cancellations after 11 a.m. cannot be reimbursed). If suites and rooms are occupied with fewer persons than regular occupancy, € 100 per person per day are subtracted.

Regular guest bonus:

All guests enjoy the following discounts when booking annual and consecutive holidays of 7 nights or more: 

1st stay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5% discount

2nd to 4th stay . . . . . . . . . . . . . . . . . . . 10% discount

From the 5th stay . . . . . . . . . . . . . . . 20% regular guest bonus  

All our regular guests receive a discount or the 20% regular guest bonus provided they book at least one stay of 7 consecutive nights per year. If as a regular guest you are unable to stay with us for your annual week, you simply revert to a 5% discount the following year. From your 20th consecutive weekly stay, you receive the 20% regular-guest bonus also on short stays as long as you visit us at least once per year. This offer is not valid for packages with less than 7 nights nor for Christmas/New Year’s. We do not offer any discounts for stays of less than 7 nights. The regular-guest bonus is personal and applies to the daily rate, not including ski passes or packages.

Babysitting Service:

Available on request.

Convention and conference rooms:

Convention and conference rooms: Featuring state-of-the-art technical facilities to meet all your requirements. Conventions and conferences with 10-60participants and side program welcome. Please contact us for details.

Parking:

Excellent convenience is afforded by the hotel’s underground parking garage, which is linked directly to the two panoramic guest lifts.

Pets:

Kindly note that we do not accept pets. Should you arrive with a pet, we do not admit you to your room.

Taxi:

Do you need a transfer that takes you directly from your arrival airport or train station to the Hotel Trofana Royal? We would be very pleased to help you with the organisation – please feel free to contact us for further information.

Ski depot:

You can store your ski equipment with us until next winter.
Prices: skis and ski sticks € 40; ski boots € 35; complete set € 70.

Airports:

Zurich Kloten: 250 km, 3-hour drive
Munich Franz Josef Strauss: 220 km, 3-hour drive
Innsbruck Kranebitten: 100 km, 90-min drive
Salzburg: 250 km, 3-hour drive

We would be pleased to arrange your airport transfer.

Dinner:

Dinner is served from 7 p.m. to 9 p.m. Please dress appropriately.

Nightlife:

As a guest of the Trofana Royal you have free admission to our "Show Arena" and popular "Trofana Tenne" in the centre of Ischgl.

Settlement of hotel bill:

We accept cash and the following credit cards: VISA, AMERICAN EXPRESS, MASTERCARD, DINERS CLUB, and EC Cards.

BANK DETAILS:
Volksbank, Ischgl branch,
IBAN: AT26 4239 0005 2000 0846
SWIFT: VBOEATWWINN

Reservations:

We shall confirm your reservation after receiving a deposit of 40% of the total charge by bank transfer or credit card payment (please provide us with the credit card number and the expiration date). Deposits shall be retained as cancellation fees unless cancellation has been effected within the allotted period or unless the cancellation is covered by your travel cancellation insurance policy. In the event of cancellation, the Terms and Conditions of the Austrian Hotel Federation shall be of exclusive application.

Travel cancellation insurance:

We recommend that you get a travel cancellation insurance policy. We would be pleased to send you detailed information.

Arrivals & Departures:

Rooms may be occupied after 4 p.m. and must be vacated before 11 a.m. on the day of departure. In the case of delayed arrivals or early departures we charge the daily rate minus € 40,00.

Late Check out:

We charge 50% of the daily rate until 6 p.m. After 6 p.m., you will be charged for a full day.

Beauty treatments, massages and personal training

Your well-being is very important to us. To ensure that you receive your preferred appointments at the desired dates, we recommend you to already fix the beauty treatments at the time of your room reservation.

Click here to see our offer.

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NUMEROUS AWARDS TALK FOR THEMSELVES

The Hotel Trofana Royal in Ischgl in Austria is the only 5-star superior Hotel awarded with 5 toques by Gault-Millau. This royal level is maintained by regular rewards given by the worldwide most prestigious hotel and gourmet guides.


18 points / 3 Toques "Paznaunerstube"

15 points / 2 Toques "Heimatbühne"

5-stars superior

4 Fork Falstaff

Finest culinary delights, luxurious rooms, a spacious wellness area and exquisite service await you during your winter or summer vacation in our Hotel Trofana Royal in Ischgl in Tyrol. It does not matter if you ski in the Paznaun Valley or hike the Silvretta range, you will always remember your vacation in our "Royal".

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